It's not uncommon for marketers to use upsells and downsells in order to gain a new customer and make a sale. Downsells typically offer the same product or some derivative of that product at a discounted price. Upsells will usually come after a sale has been made, and offer extra goods or services for an additional fee. There's nothing wrong with upselling or downselling in theory. But I do believe there are cases where integrity... Continue Reading

(Written by guest contributor Joseph A Michelli Ph.D.) Last week we talked about the importance of having a customer-centric business approach. But how exactly do you go about becoming a business like The Ritz-Carlton Hotel Company that adds value though service excellence and desired experience? I take my clients through a very systematic process with delivery of that process adapted to the needs of their business. Typically this journey begins with an honest assessment of... Continue Reading

(Written by guest contributor Jared Newgent) We've all heard it, and we all know about it, but what is it really and what is it really doing? Continue Reading

(Written by guest contributor Jared Newgent) We have all heard of them, and we all know how important it is to keep our computers free from viruses. But what exactly is a computer virus and how does it work? Continue Reading

A few months back, Twitter announced their Verified accounts program. Essentially, they would put a "Verified" badge on accounts that were deemed to be genuine. This is especially important for people with a high profile, where there are bound to be imposters. For the past two years, I have had at LEAST seventy (70) or so imposters. Usually, they sign up with a derivative of my name, post my photo on the profile, and proceed... Continue Reading

If you've been following my life at all, you know I've been working with my mother to help her build her website, TravelsWithSheila.com. Acting on my advice, my mom has issued a press release today. Continue Reading

An intoxicated couple en route from the U.K. to Jamaica caused quite a stir in their attempts to join the "mile-high" club. The British Airways staff became suspicious when the couple's moans of pleasure were all-too-obvious. Continue Reading

"Bush is stupid" is always a great way to start a conversation. Seriously... bold, definitive statements are the doorway from which we can expand our knowledge base and increase in wisdom. Continue Reading

I believe abortion is genocide, a modern-day holocaust of Biblical proportions. Slowly but surely, people are coming around to recognize the obvious truth. However, what many people have not recognized is that more than one person is hurt by abortion. It is true that an innocent life is killed before it has a chance to truly live. But what about the woman who commits the act? What about the husband who either encourages or stands... Continue Reading

Finally, a documentary about the left that I can't WAIT to see. This just in from Drudge... HBO MOVIE SHOWS RADIO 'AIR AMERICA' CHAOS HBO is set to air a behind the scenes look at the launching of liberal radio network AIR AMERICA. The DRUDGE REPORT has obtained a director's cut of LEFT OF THE DIAL, a grossly entertaining docu-drama of life on the other side of the AIR AMERICA microphone. The doubts. The lies... Continue Reading

Mary and I had the opportunity to enjoy a "date night" on Friday. First we enjoyed a nice dinner at Johnny Carinos Italian restaurant. Next we went to the mall and pigged out on ice cream at Cold Stone Creamery (superior to Marble Slab in case you are wondering). Finally, it was on the cinema to take in a showing of Sky Captain and the World of Tomorrow. I received a great deal of chastisement... Continue Reading

A Review of the IBIZ Virtual Keyboard Up until now, portable keyboards for PDAs have been clunky and fragile This review is being written on a device the size of a cigarette lighter with a keyboard that is invisible. I am speaking of the IBIZ Virtual Keyboard, a new device from IBIZ Technologies that combines infrared and laser technology to deliver a keyboard that is both functional and portable. Using a standard laser, the VKB... Continue Reading

It is a very sad day in America, and indeed, the world. Ronald Reagan, the 40th President of the United States of America has left this world and entered eternity. I was still a young skull full of mush when Reagan took office. I had not yet learned critical thinking skills and I believed many of the lies that were spoken of him in the liberal media. My conservative awakening took place in 1988. It... Continue Reading

From the "Don't try this at home" department, this story from the Reuter's news wire... A woman in Mexico gave birth to a healthy baby boy after performing a Caesarean section on herself with a kitchen knife, doctors said Tuesday. The unidentified 40-year-old woman, who lived in a rural area without electricity, running water or sanitation and was an eight-hour drive from the nearest hospital, performed the operation when she could not deliver the baby... Continue Reading