What makes the difference between a person who succeeds and one who doesn't? What makes the difference between a person who accomplishes great things and another who never does anything? What makes the difference between a person who gets what they want and one that is left empty-handed? Certainly, life can throw all kinds of curveballs at us. We don't get to choose our parents. We don't get to choose where we are born. We... Continue Reading

(Written by guest contributor Joseph A. Michelli, Ph.D.) Recently, I had a very candid conversation with an entrepreneur whom I've known for a long time but who has never shown much interest in elevating service at his business. During that conversation he said something like, "Joseph I know you believe service is an important value proposition and intuitively it makes sense, BUT I can't monetize the value of service." Continue Reading

(Written by guest contributor Joseph A. Michelli, Ph.D.) Recently, I had a very candid conversation with an entrepreneur whom I've known for a long time but who has never shown much interest in elevating service at his business. During that conversation he said something like, "Joseph I know you believe service is an important value proposition and intuitively it makes sense, BUT I can't monetize the value of service." Continue Reading

If text is your message, then your use of text is your tone. Typography is the art and technique of arranging type, type design, and modifying type glyphs. In fact, the aesthetic you create through the use of typography often goes further in creating an atmosphere of professionalism, credibility, and organization than the content of the text itself. This article and next week's will be focused on helping you achieve better results in your designs... Continue Reading

Though some people have labeled me as a visionary, I am incapable of predicting the future. And while I happen to latch on to hot trends before the curve, it doesn't mean I have a working crystal ball. Let's face it. I have no idea what is going to happen next. So how exactly do you know what your customer wants? There is a way. And it's actually not complex. It's not rocket science. Continue Reading

Every single day more and more people are using cell phones, PDAs, and a variety of handheld devices to surf the Web. In fact, MMetrics.com recently reported that 85% of iPhone users accessed news and information on the Web in the month of January 2009. Continue Reading

Everyone needs a motto to live by. For some it's "do unto others as they do unto you." For others it's "get all you can while you still can." And still for others it may be "eat, drink and be merry!" I'm good with whatever works for you, but I've been settling into a motto of my own. Continue Reading

The start of any new business always contains the scariest moments. On the one hand, you're never going to feel more enthusiastic about your idea than during those first few months. You'll get to see your plan take flight and discover whether it really does have wings. On the other hand, you also have to cope with the fear that it's going to fail -- that what you thought was going to bring you a... Continue Reading

Wow, what an incredible day! Wait until you hear this. I thought it was going to be a day like every other day. But you never know what kind of curve balls life is going to toss your way. Here's how it started... First of all I wake up and find this email in my box from a producer at a MAJOR cable network ... "Congratulations on your show, 'The Next Internet Millionaire.' We've reviewed... Continue Reading

I did it. I bit the bullet and picked up an iPhone. I've been a faithful Treo 650 user for two years, but the buzz regarding Apple's new device won me over. So I ponied up $599 + shipping and tax to get one of these puppies in my hands, though I was unsure of what I would find once I actually got to try it out for myself. I may now render the verdict... Continue Reading

He beat me to it. I'm not angry... it's not my style. But I am just a little.. bit... um... er... envious? Ok, I said it. I'm envious. And I think I have a right to be. Continue Reading

My favorite Aunt in the whole world is my Aunt Joan. She is my mother's younger sister and I have some fantastic memories of her from my childhood. She was always bubbly, gregarious, fun-loving and pleasant to be around. She loved her parents, her sisters, her children, her nieces and nephews and her grandchildren with a passion. Everyone knew when Joan was in the room. Her laugh was something akin to a "cackle", and she... Continue Reading

I've been slaving away attempting to make sense of this thing we call the Internet. In order to put things in proper perspective, I have composed this paper which I hope will prove useful. Continue Reading

A few years back, I purchased a Pioneer DVD recorder for my home PC. I enjoyed burning a handful of videos onto disc (home movies), but I haven't really gotten much use from the unit. Incompatibility problems, buggy drivers and other obstacles have made it a bit less attractive then when I first purchased it. I've had my eyes on a DVD recorder for my home theater ever since that time, pining for the day... Continue Reading