How many times have you shopped at a store or eaten at a restaurant and been invited to take a customer service survey. Usually these survey opportunities are presented by the clerk or waiter who points out a web site at the bottom of your receipt. I have never paid attention to these in the past and often find them to be a nuisance. Sure, Target claims to give away $5000 gift cards. But who... Continue Reading

I recently wrote a few articles that created quite a bit of response from my readers. Where is the Integrity in Internet Marketing? challenged many of the all-too-common tactics used by unscrupulous marketers. I invited my readers to share their thoughts and experiences related to these issues, and the comments that followed were both insightful and instructional. Let's face it. When it comes to selling a product or service, marketing approaches are all over the... Continue Reading

If you're not regularly reading up on ways to make your online business grow, you should be. And while blogs and ebooks are extremely valuable, don't overlook reading the old-fashioned way: print books. While some in the Internet world might argue that books are out of date the minute they hit the shelves, there is still a lot to be said for exposing yourself to ideas that stood the test of editors and publishers and... Continue Reading

Whenever we start work on a new product at InfoMedia, the beginning is always a moment of inspiration. Continue Reading

On September 1st, 2010, I weighed in at over 225 pounds. I didn't step on the scale often because it wasn't very good news. My energy levels were low. My blood pressure was high. And I was moody. I didn't want to feel that way anymore. I had lost weight in the past, but I wasn't sure I could do it again. After all, I DID balloon back to my previous weight AND put on... Continue Reading

While I have been doing business online since 1995, I entered the Internet marketing arena in 2005. When I began selling an ebook detailing my strategies for making money with websites using Google AdSense, I found myself at the forefront of the marketplace. In the years that followed, I was sucked into a swirling vortex of product launches, live events and teleseminars. I met many other Internet marketers and developed relationships with some. Over the... Continue Reading

(Written by guest contributor Tim Golen) This article is for three primary audiences. It's for the business owner who does his own programming and development. It's for the business owner who has hired or contracted a developer to work for him. It's for the developer doing the work. I will be discussing the single piece of software that can increase your efficiency more than any other investment. Yes, it is an investment in your business... Continue Reading

What would you do if you were God? We're talking about the Supreme Being; the Almighty; the Alpha and Omega; the Big Cheese; the Head Honcho; the Man in the Sky. You get the picture. Many of us behave as though we are God. We erroneously think the world revolves around us. Trust me, I've been there before. But if you had all of eternity on your hands and were just hanging out by yourself... Continue Reading

It's not uncommon for marketers to use upsells and downsells in order to gain a new customer and make a sale. Downsells typically offer the same product or some derivative of that product at a discounted price. Upsells will usually come after a sale has been made, and offer extra goods or services for an additional fee. There's nothing wrong with upselling or downselling in theory. But I do believe there are cases where integrity... Continue Reading

Warning: What you are about to read is highly controversial. It is literally laced with controversy. Controversy is oozing out of its very pores. Unless you are prepared to be challenged to the core, you should probably stop reading now. Otherwise, I hope you are sitting down. Things are about to get interesting... Continue Reading

Apple has finally given the final word on their app store guidelines. Well, not final. They can still do whatever they want to do. But for many in the iOS development realm, it's nice to receive some clarification on what they are looking for, as well as to understand why there are so many hiccups in the approval process. As part of their public statement, Apple was quoted as saying "We have over 250,000 apps... Continue Reading

I received an email solicitation today to take part in an alleged competition that is due to take place starting in October. It's called (brace yourself...) "The Internet Marketing World Cup" (goooooooooalllll!) It is likely you will be hearing more about this in the future so I thought it would be interesting to dissect it and share some thoughts. Continue Reading

(Written by guest contributor Loral Langemeier) Have you ever woken up in the middle of the night with such a great business idea that you sprang out of bed and made a mad dash for a pen and paper to write everything down as fast as you could? Continue Reading

(Written by guest contributor Joseph A. Michelli, Ph.D.) Recently, I had a very candid conversation with an entrepreneur whom I've known for a long time but who has never shown much interest in elevating service at his business. During that conversation he said something like, "Joseph I know you believe service is an important value proposition and intuitively it makes sense, BUT I can't monetize the value of service." Continue Reading