I love it when academics launch studies of the entrepreneurial world. Sometimes, they come up with truly valuable and fascinating information. I can't think of any off-hand, but I'm sure they must do sometimes. More usually though, the buffoons claim that their observations have discovered something truly amazing and revolutionary... something that those of us who were actually doing it knew all along. While the prof. is getting another publication and a nomination for a... Continue Reading

I've been paying close attention to customer service wherever I go these days. In my business, I tell my support team to go the extra mile when assisting customers. I believe this pays off big time in the long run. But I am amazed at how many businesses do not pay attention to the simplest of customer service details. In the past few days, I have made observations at Best Buy, Gamestop, Qdoba and... my... Continue Reading

I had the pleasure of enjoying the company of my brother and his family this past weekend. They live in suburban Chicago, so it was a treat for them to come to the mountains and enjoy a little slower pace for a few days. By the way, you'll want to watch for my bro. He is a brilliant CPA with some keen insights into money management. I foresee a website and a book in the... Continue Reading

My post on the Arbonne business has continued to generate a great deal of interest. So I've decided to post my take on multi-level marketing in general here to start a new thread. What are the problems with Multi-Level marketing? 1) Most people are not mature enough to work the business truly looking out for other people. Greed is a huge motivator in MLM. There is the facade of "I have something to tell you... Continue Reading

Tonight, I grudgingly sat through War of the Worlds. I went with Mary and another couple because we wanted to do something and all the other movies looked like garbage. The movie promised that I would be "on the edge of my seat". And I was. But that was only because I was slumped so far into my chair that my butt was hanging over the edge of the seat. With the exception of some... Continue Reading

Finding a church to worship at while out of town is always a challenge. You just never know what you are going to get. As it turned out, I opened the yellow pages, placed a call to a church, asked a couple questions and decided that I had found a place. Redeemer Bible Church is a medium-sized church about five miles from the falls, just off the highway. The church placesa high emphasis on music... Continue Reading