(Written by guest contributor Joseph A Michelli Ph.D.) Last week we talked about the importance of having a customer-centric business approach. But how exactly do you go about becoming a business like The Ritz-Carlton Hotel Company that adds value though service excellence and desired experience? I take my clients through a very systematic process with delivery of that process adapted to the needs of their business. Typically this journey begins with an honest assessment of... Continue Reading

Last week we talked about the importance of typography and some things to think about when choosing and using type on the Web. This week we'll talk about various aspects of using type for print pieces. Continue Reading

Two totally conflicting stories out of Hollywood today that explain absolutely everything you need to know about how out of touch Hollyweird is with the American mainstream. Continue Reading

I've gone the majority of the year without a compelling computer game to buy. Of course, I purchased World of Warcraft in 2004, so that doesn't count. But things have taken a turn for the better this past month. Look at what is now in my PC gaming queue. Continue Reading

I am a Survivor fan and I am not ashamed to admit it. Tonight was the finale of Survivor All Stars, where 18 former Survivor contestants came back for another chance to win $1,000,000. Even thought Boston Rob Mariano schemed his way to the final two, along with his new love, Amber Brkich, I thought he was deserving of the money. As it turned out, Amber won by one vote. However, it was a moot... Continue Reading

I saw The Passion of the Christ last night. I have to agree with something Glenn Beck said after viewing the film. It's unreviewable. Yet, there is so much to say. I hope you will endure my babbling to find something worthwhile in the words to come. By now, you have heard about this movie. I have been writing about it for nearly 9 months now as the opening day has drawn closer. One entry... Continue Reading

Hello. My name is Indigo Montoya. You killed my father. Prepare to die. By most standards, The Princess Bride should have been no more than a mere blip in the history of cinema. The fairy-tale story of the handsome hero, of the beautiful damsel held against her will by an evil prince, and of the sappy happily-ever-afters undoubtedly attached to the end has been endlessly repurposed by Hollywood again and again. However, when Rob Reiner... Continue Reading

Mary and I had the opportunity to escape for a rare "date night" last night, and what a great night it was! We started the evening with dinner at Cascata Ristorante, a fine Italian dining establishment in Edmond. The atmosphere was charming and it was a pleasure to be waited on by a very professional wait staff. It all looked quite good so we decided to order two plates and share them. We ordered the... Continue Reading

Several months back, I blogged about Mel Gibson and his upcoming movie, The Passion. The comments thread has gotten extremely long on that page as a spirited discussion between Catholics and Protestants has evolved. I have created this new entry so the conversation may continue. As a primer for Catholicism and its many errors, I highly recommend Proclaiming the Gospel. As a dedicated Roman Catholic for over 30 years, the site's creator, Mike Gendron, speaks... Continue Reading

One of the best-loved action/adventure series of all time is coming to DVD! George Lucas and Stephen Spielbergs' Indiana Jones Trilogy is due to be released on October 21st. This is Harrison Ford as his absolute best. Action, adventure, romance, Nazis and snakes (why does it always have to be snakes?) It's all there in this four disk special edition. That's right. Each movie gets special treatment with tons of extras, including commentaries, documentaries... Continue Reading

Finally, a movie that depicts the last day of Christ's life in a realistic manner. Mel Gibson has gone against the flow of Hollyweird, stepping out to produce and direct The Passion, a project that has been close to his heart for many years. This movie depicts the last 12 hours of the life of Jesus Christ. And it isn't going to be easy to watch. Just about every Jesus flick I have seen shows... Continue Reading