It's great to see how Twitter has grown in the time I've been using it. But what's really impressive is the way that people are using it. Sure, there are spammers leaping on hashtags and trying to attract attention but they're a minority. And they're easily blocked. For the most part, people are using Twitter the way it should be used: as a way of building a community, broadcasting a brand and making valuable connections. Continue Reading

We knew it would happen. It always happens. Not long after Twitter's popularity hit the stratosphere, the spammers began swarming. Now direct messages boxes are packed with Mafia invitations, follower lists have been infiltrated by pornbots, and I had to put up with dozens of impostors trading on my name before my verified account was able to show who's really me. Whenever something gets big and successful on the Internet, you can bet that there... Continue Reading

In the beginning there were blogs. And yea, God saw that they were good. After all, what a fantastic way for anyone to become an online publisher. Sure, the word "blog" doesn't roll off the tongue. It sounds more like you are about to upchuck yesterday's hot dog. But being short for "web log", it does work in a "oh well I guess it will do" kind of way. Continue Reading

Apart from Twitter's own terms of service which prohibit obvious things like harassment, transmitting viruses and spamming other members, there really aren't many rules to the site. You can essentially use Twitter however you like. However, for people and businesses who want to use Twitter successfully (eg: build a following and grow their circle of influence), there are a number of best practices that can be observed. I cover many of these in my book... Continue Reading

As I'm sure you read on my blog or elsewhere on the web, Facebook had suspended my account. After sending a few emails and having some friends with contacts at Facebook work on my behalf, my account has been reinstated. Here is the email I received from them... Continue Reading

Do you have a fax machine? If so, has your number been released to the spammers of the fax world? Once it has, your fax machine will never be the same. Junk Fax has cluttered my fax machine for nearly two years. I get several junk faxes a week, promoting the latest penny stock, travel club or health insurance scheme. I have been throwing away the faxes as the removal numbers at the bottom seem... Continue Reading