If you have been following this blog for any time, you probably know that it is not like other blogs. I don't have a template or formula for this blog. It is mine and I use it however I want. When I started blogging in 2003, my first entries were about my dog, my family and my travels. I blogged about my political views, current events and films I had recently seen. Then it happened... Continue Reading

Does American Airlines have good customer service? Once again, I find myself on the "I can't believe this is happening" end of a telephone conversation with a customer service rep. Here's the story. I had booked a flight using reward miles to fly someone from Dallas to Denver in a couple weeks. As it turns out, he is going to drive here a few days early and won't require the initial leg of the flight... Continue Reading