When Good Users Go Bad

Posted on September 15, 2008 08:25 AM by Joel Comm

If you were publishing a newspaper, you wouldn't care who read it. As long as the number of readers was nice and high, it wouldn't matter too much to you whether they all read one article or absorbed everything from cover to cover.

That would be true even if you were publishing a free newspaper.

You'd just want know how many people your publication reaches so that you can charge advertisers the right price.

Online, things are a little different. Although you do want your traffic levels to be as high as possible, not all users are worth the same to you or to your advertisers.

It all comes down to your traffic sources. If you have a link on a site that's not closely connected with the topic of your blog -- or one whose users tend not to click ads -- you might generate lots of impressions but very few clickthroughs.

No tinkering with placement or formats is going to change that. Some users just don't click ads.

Digg.com, for example, is famous among publishers for shooting up page views but having little effect on ad clicks.

One way to get around that problem is to also put CPM ads on your site. Because they pay per every thousand impressions, even if a site is bringing you traffic with a very low clickthrough rate, you'll still earn something from them.

But even that might not be a solution. Advertisers can see where the impressions were made and often pay lower rates for people outside the United States. Users located in some countries are even worth nothing to them at all and they won't count towards your total ad impressions.

That's why when you're looking at your impressions and your clickthrough rate it's important to consider not just your traffic levels and your AdSense optimization, but also the quality of your traffic. Sometimes, you can improve your revenues more with better traffic targeting than you can by repositioning your ads.

5 Comments For This Post

  1. bill perry Says:

    Another trick is to use PHP to determine the incoming traffic is coming from.
    I had this problem with StumbleUpon and did the PHP thing.

    Whereas my CTR was way below average for my site (can't reveal specifics), putting the PHP thing brought CTR back by not showing ads to StumbleUpon visitors.

  2. Timothy Watson Says:

    There is also another problem, and that is Firefox users who use a certain extension. I have a love/hate relationship with this extension, the web surfer loves it, the webmaster hates it. I'm not going to name it, because I really don't want even more people using it. But I have found this to be a problem because you get the traffic, but no impressions.

  3. Drew Says:

    This is incredibly important as I have learned the hard way and it has cost me. I have discovered that I have a lot of traffic cominig to my site http://friendpad.com, its a free dating site, and they are coming from countries like nigeria, senegal, etc. which are basically worthless. Well before I found this out, I have had Google cancel my Adsense account twice and although they will not admit this, I am pretty sure this is why they canceled my account.

    See my blog at : http://friendpad.wordpress.com/2008/09/09/google-adsense-sucks/

    Drew

  4. German Romance Says:

    Quality of traffic is important for the advertisers. Drew, do you have installed ip/country blocking filters on your site? The reason you are getting so much "low value traffic" is propably because you are not blocking it. There are several good blocking solutins for your website on the net that you can use, I am sure that will reduce your hedache conciderably.

  5. Drew Says:

    Yes.... I am already a step ahead of you ... I have integrated an IP to Country lookup in my site to block a variety of countries.

    See the following blog post for more:
    http://friendpad.wordpress.com/2008/09/10/blocking-countries-by-ip-address/

    I am using a company called http://www.ip2location.com.

    They are not perfect but they seem to get most cases ... What do you guys think about this company?

Leave a Reply

Verification (needed to reduce spam):

Advertise Here

Subscribe to JoelComm.com, Free!

Subscribe to JoelComm.com via RSS

Subscribe to ASK.JoelComm.com via RSS

Subscribe to Joel's YouTube Channel

 

Or, subscribe via email:

Name:
Email:

Photos from Joel's Flickr Stream

Joel Comm and Jim Lillig

Marlon and Joel

Joel Comm and Ryan Deiss

Cameron Johnson and Joel Comm

Joel Comm with Jonathan Mizel

The Winners of "the Go Game" at Yanik's Underground

Sander, Mizel and Dunn

Joel Comm with Dr. Joe Mercola

Declan Dunn, Joel Comm, Jon Mizel and Tony Blake

The infamous Tony Blake

Bart Baggett

Hangin out with Mini-Kiss

See all photos

Advertise Here

INFORMATION

Joel Comm is an Internet entrepreneur who has been online for over 20 years. In 1995, Joel launched WorldVillage.com, a family-friendly portal to the web which enjoys thousands of visitors each day. Joel is the co-creator of ClassicGames.com, which was acquired by Yahoo! in 1997, and now goes by the name Yahoo! Games. Since then, Joel's company, InfoMedia, Inc., has launched dozens of web sites which offer online shopping, free stuff, website reviews and more. Joel is the author of many popular books, including the NY Times Best-Seller, The AdSense Code. He regularly makes appearances at Internet marketing conferences and seminars.