The Latest From Joel

A 17-year-old created a viral website where humans pretend to be AI. It got 25M visitors in a month. Here’s why millions of people prefer imperfect humans to perfect algorithms.

MSC proved guests don’t care about human warmth—they care about responsiveness. When AI handles 93% of service requests perfectly, what does that tell us about every industry?

When researchers pressured AI agents in a workplace simulation, they didn’t crash—they started organizing using labor rhetoric. Here’s what that reveals about what’s baked into your AI systems.

A real Monet painting was called garbage when people thought it was AI-generated. Here’s what that reveals about your judgment and how labels control what you see.

When AI gives you a confident answer that’s wrong, the fix isn’t better AI. It’s better judgment. Here’s how to use these tools without getting burned.